About Your Stay

We’re excited to welcome you to Avanti Palms Resort and Conference Center!  

Below is everything you need to know for your hotel stay.


Check-In and Check-Out


Check-in begins any time after 4pm. Our standard check-out time is at 11am.

You are more than welcome to arrive early and if your room is available, our Front Desk Team will be able to check you in.  Any arrivals before 1PM will be subject to availability and may be subject to an early check-in fee of $25. Should your room not be available, you can always store your luggage with our bell staff. 

Our standard check-out time is at 11am. For any check-out time after 11am, it is subject to availability on the day you depart and may be subject to an additional fee. To request a late check-out, please contact our Front Desk Team.

More Info

Resort App


When you checked-in, our agent should have given you a link to download our resort app that includes the following features:

  • Request services and amenities
  • Schedule wake-up calls
  • Integrated Uber car ordering service
  • Express check-out
  • View Dining Menus
Download the App

Housekeeping Policy


Our housekeeping services are designed to prioritize your comfort and cleanliness.

Refresh service can be provided upon guest request and will include the following:

  • Trash Removal
  • Replenish of bathroom towels and amenities as required 

Should your stay be longer than 7 nights, you will receive a full-housekeeping service every 5th day of your stay which includes:

  • Trash Removal
  • Bathroom cleaned
  • Replenish of bathroom towels and amenities
  • Change of bed linens and making of the beds
  • Dusting and cleaning of the floors  

Should you require housekeeping services, please advise the guest service agent at check-in or by noon the day prior to when the service is required.

More Info

Smoking Policy


This property is 100% Non-Smoking.

Smoking, vaping and cannabis are not permitted on property. Violation of any component of this policy will result in a $250.00 fine applied to the guestroom, and could be cause of eviction.

Amenities


Enjoy amenities such as our 24-hour business center, state-of-the-art fitness center, and our pool complex with whirlpool spa and children's water playscapes.

Make your stay more memorable by adding in-room amenities such as chocolate covered fruit and a bottle of champagne!

Learn More Request In-Room Amenities

Shuttle to Theme Parks


Shuttle service is included with your room and will take you to all the major theme parks.

Shuttle Schedule

Universal Partner Hotel


As a Universal Partner Hotel we were chosen based on quality, reputation and proximity to Universal Orlando Resort.

Guests staying at our hotel also can enjoy the following Bonus Benefits:

  • Discounts on merchandise* at select Universal Orlando theme park locations
  • Discounts on food and non alcoholic beverages at select Universal Orlando theme park locations and Universal CityWalk
  • Free scheduled transportation^ to Universal Orlando theme parks
  • And Much More!
Learn More

Additional Questions?


If you have any additional questions or concerns, please see our FAQ page or contact our Front Desk Agents at 407-996-0900.

FAQ Page
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