Any Questions?

Check in begins at 4:00 PM. Check out is at 11:00 AM.

Yes, based upon availability. For information regarding a later check-out time, contact the Front Desk the evening before or morning of departure. For information regarding early check-in, contact the front desk the morning of arrival.

Upon check-in, we will run an "authorization" on the card for the total room charges, plus $50 for guests staying between 1-4 nights and $100 for guests staying 5 nights or more per room for any potential incidental charges. The card will not be charged prior to the guest's check-out.

Bank Debit / Check Cards: If the debit/check card you are using is attached to a checking account, a hold will be placed on the account for the full anticipated dollar amount of your stay, in addition to $50 for guests staying between 1-4 nights and $100 for guests staying 5 nights or more, that is held in case of incidental charges.

These funds may be held by your financial institution for seven business days or longer after your departure.

 

The Avanti Palms Resort and Conference Center daily resort fee of $12.00 plus tax, per room, per night, will be added to the room rate and includes:

• Scheduled theme park shuttles 
• Internet access
• Fitness center access
• Recreational amenities
• Parking

The resort does not offer any pre-payment options. For the safety and security of our guests, the guest checking in must provide their own valid credit or debit card, along with their photo identification, upon arrival at our resort for our Guest Service Team to process payment for the pending balance and continue with the check-in process.

A guest of 21 years or older does need to be checking into the room, providing payment for the reservation, and staying in the same room. Our Front Desk will request an ID at check in and will need to confirm the guest’s age.

Our Deposit and Cancellation policies can vary by package or rate plan. But generally, we require you to cancel your reservation no less than 72 hours notice, prior to check-in date, to avoid being charged for your reservation. Check your specific Confirmation Notice for any variations to this based on your specific package or rate plan.

Smoking is not permitted in hotel rooms. Smoking is permitted in designated outdoor smoking locations. Guests may request location information at check-in. Should evidence of smoking be discovered, a $250 fee will be assessed and charged to the credit card on file.

Please note: smoking marijuana is not permitted at any time, even in designated smoking areas.

We are pleased to offer a daily “trash and tidy” service that includes replacing used towels, removing trash, replenishing bathroom amenities (as needed) and remaking beds with existing linens. We do offer additional a la carte housekeeping services, including a full cleaning of your room, for an additional fee. Please contact our Front Desk for pricing and to schedule your service. We do require at least 24 hours noticed to schedule.

Access to the Fitness Center in included in the $12.00 daily resort charge.  Hours of operation are 6:00 AM to 11:00 PM daily.

Cost per person and group rates are available through Platinum, they offer a variety of round trip transportation services. Call 407-492-8888 to arrange transportation.

The hotel offers scheduled shuttles to Disney Theme Parks, SeaWorld Orlando Parks, Universal Orlando Resort™. The shuttle times will vary by season, depending on the hours of the theme parks. You can view the most current schedule here.

Wireless connections are available in your room and the common areas of the hotel and are included in your $12.00 daily resort charge for an unlimited number of devices.

Yes, we are a pet friendly resort. The resort allows pets 25 lbs in weight or under of a non-aggressive breed. One pet per suite and there is a nonrefundable fee of $100 per stay. Pets must have up to date shot record details. Please call reservations to reserve pet friendly accommodations, 866.994.3157

There is a Concierge desk located in the hotel lobby where guests can purchase discount tickets (theme park tickets, dinner show tickets, etc.). Visit our concierge page here.

11:00 pm.  Enjoy!

The business center is located in the lobby. Complimentary high-speed Internet access is available.

 

Yes, we accept packages. There is a one-time fee of $10.00 per package. Please be sure it is addressed to: ARRIVING GUEST: (NAME ON YOUR RESERVATION). Packages without names of reserved arriving guests will be returned. Packages will be accepted 15 days before and 15 days after departure date. Any packages received after/before this time frame will be returned to the sender.

The Avanti Palms Resort Orlando has partnered with ILeftMyStuff.com in order to make the lost & found item return process easier. Just click on the website link, enter our Client ID "65897" and tell ILeftMyStuff about your item. Once your item has been recovered, ILeftMyStuff will coordinate with you on how you would like to have your items returned to you.  

The rate does not include breakfast. The lobby bar and lounge, Market Place Café & Grill and Poolside Bar & Grill are all perfect options to find delicious breakfast, lunch and dinner options.

Yes, our poolside Café is open from 7:00 am - 11:00 pm, and our Pool Bar opens at 12:00 pm daily. Hours are subject to change.

Yes. They are complimentary.